PDQ.com is a software company in the heart of downtown Salt Lake City. Our goal at PDQ.com is to make the lives of system administrators easier – and makes them look good.

Provides accounts receivable, administrative, and clerical support while ensuring the full cycle of a customer order is complete from creating the customer’s account to processing their order in an efficient and accurate manner.

Essential Duties and Responsibilities

• Create, verify, and process invoices for orders received
• Send invoices and communicate with customers
• Verify the validity of account discrepancies by obtaining and investigating information and communicating effectively with the customer
• Open customer accounts by recording account information; maintain customer records by updating account information
• Inform customers of sales promotions and services, terms of sale, refunds or exchanges
• Answer telephones and direct the caller to appropriate associates or take a message
• Other duties as assigned

Education and Experience Requirements

• High School Diploma or GED
• 1-3 years accounts receivable experience preferred
• 1-3 years customer service experience preferred

Knowledge, Skills, and Abilities Requirements

• Knowledge of general accounting principles, regulatory standards and compliance requirements preferred
• General math skills
• Basic proficiency in MS Office, Google Suite, and Adobe
• High degree of accuracy, attention to detail, and confidentiality
• Excellent data entry skills
• Excellent analytical, problem-solving, and decision-making skills
• Effective verbal, listening, and written communication skills
• Effective organizational, stress, and time management skills
• Demonstrates a sense of urgency and ability to meet deadlines
• Ability to work independently and as a team member
• Ability to work with a diverse group of people
• Excellent customer service skills (verbally and written)Regularly spend long hours sitting and using office equipment and computers
• Regularly spend long hours in intense concentration reviewing and entering information into a computer
• Occasionally lift 5-25 pounds

PDQ.com has been recognized as one of “Utah's Best Places to Work,” by Utah Business Magazine. We offer amazing perks and benefits like a four day work week, 6% match to your 401k, and all of your benefits premiums paid for you and your family, and much much more.

PDQ.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.